Invoicing for the modern business — done in under 60 seconds.

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Client
Billbooks
Industry
SaaS / Fintech
Engagement
App Development + AWS + Affiliate
Timeline
18 months · 2011–2012
60 sec
Invoice creation time
50+
Countries using Billbooks
8 yrs
Longest active user tenure
60s
To start, no credit card
billbooks website
billbooks.com
Billbooks for small businesses
Homepage · desktop
Billbooks mobile login
Homepage · mobile
The Challenge

A business tool that should be simple was anything but.

Most invoicing software in 2018 was built for accountants — dense with features most small businesses never needed, and confusing enough to make a straightforward task feel like a tax return. Billbooks had a clear vision: invoicing in under 60 seconds, for anyone. A chef, a barber, a consultant. No accounting background required.

The challenge was building that simplicity without sacrificing the features that growing businesses actually needed — recurring billing, multi-currency, payment gateway integration, and clean reporting — all without making the interface feel heavy.

  • Existing invoicing tools required accounting knowledgeSmall business owners were alienated before they'd even created their first invoice.
  • No mobile-first experience for busy solo operatorsMost tools were desktop-only — useless for tradespeople invoicing from a job site.
  • Multi-business management under one login didn't existConsultants and contractors juggling multiple clients had no unified solution.
  • No affiliate channel to drive referral growthWord-of-mouth was organic but ungoverned — no mechanism to reward advocates.
Discovery

Invoicing the way you'd send a text.

We ran workshops with Billbooks' early users — freelancers, tradespeople, and small business owners across Sydney. The consistent finding: people wanted to create an invoice the way they'd send a text message. Fast, from their phone, with no setup. That insight shaped every design decision.

Approach

Three principles that kept simplicity honest.

Every feature request was filtered through one question: does this make invoicing faster, or does it make it feel like accounting again? The pillars below governed every screen.

Mobile-first interface

Designed for thumbs first — create, customise and send an invoice from a phone in under 60 seconds. Desktop followed mobile, not the other way around.

Smart defaults

Recurring billing, auto payment reminders, and configurable columns mean the platform adapts to each business without requiring manual setup every time.

Affiliate engine

A custom affiliate program built on top of the platform turned happy users into a sales channel — growing the user base across 50+ countries organically.

The Platform

Everything you need to get paid. Nothing you don't.

Recurring billing, multi-currency, payment gateway integrations, custom branding and clean reporting — all built to feel as simple as sending a message, not filing a tax return.

60s
Invoice creation
50+
Countries
8yr
Avg user tenure
billbooks.com
Why Billbooks
"

I've been using Billbooks for 8 years and looks like I will keep going. It is so easy.

P
Peter McLaughlin
Chartered Accountant · Sydney
Results

Built for speed. Kept for years.

Billbooks grew from a single-market product to a tool used in more than 50 countries — driven by an affiliate engine that turned loyal users into advocates and a product so frictionless that churn became near non-existent.

60 sec
Invoice creation
The fastest path from job done to money requested in the market.
50+
Countries
Organic global growth driven by the affiliate program.
8 yrs
User retention
The ultimate measure — customers who stay for nearly a decade.
↑ Rev.
Per user over time
Upsell path from Free to Standard to Professional driving LTV.

Have a SaaS idea that deserves serious execution?

We build products that people actually keep using — clean architecture, thoughtful UX, and the infrastructure to scale. If you're ready to move past MVP, let's talk.

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